Frequently Asked Questions

General FAQs

We support the following:

  • Digital Portfolio Setup with WordPress
  • Advanced Digital Portfolio with WordPress
  • Infographics
  • Podcasting using Audacity
  • Video Editing using iMovie
  • Screencasting using Screencast-o-matic
  • Sound Editing
  • Collaborative Communication with Google Docs
  • Digital accessibility questions 
  • Adobe Creative Suite *

(*) = Photoshop is the most widely supported program by the CDVL, but there is knowledge of the other programs within the Creative Suite. If you need help with a Creative Cloud program outside of Photoshop, please contact cdvl@agnesscott.edu and we’ll connect you with someone who has knowledge of that specific program. 

Adobe’s Creative Cloud (ACC) has a student licensing option. This licensing option allows you to download ACC software to your personal PC or Mac at a reduced monthly cost for one year. You can find more information, verify your eligibility, and sign up at this link.

Cameras, microphones, tripods, lighting kits, laptops and more are on reserve at Agnes’ McCain Library. You must request these items at the circulation desk in order to check them out. Find out what items the library offers, what the loan period is, how many are owned by the college, and what is currently available by accessing the library page here.

 

Undergrad Students

If you are working on a digital project or need help with certain software (see “What does the CDVL support?” FAQ), book a time with a tutor via the “Schedule an Appointment” link at the top of this page. 

Grad Students

The CDVL (for help with software and digital projects) and Center for Writing and Speaking (for help with written projects, speeches, etc.) have grad studies tutors specifically trained in programs you will often use as well as knowledge of several of the types of assignments you will be asked to complete. You can book times with these tutors to meet one on one and get help with everything from technical skills to basic editing.

From time-to-time, your professors and the CDVL may host learning sessions for different programs you may be using in your courses and tech refresher skills. Keep an eye on your email to see when these will be offered. 

And don’t forget about Sye! Sye Williams is the Support Services Fellow assigned to the graduate programs. He can help troubleshoot tech issues, provide program support and more. You can contact him directly at itsgradhelp@agnesscott.edu

McCain Library, Main floor – PCs

McCain Library, Circulation Desk – laptops available for checkout

McCain Library, G11 – Mac lab

Campbell, G-15 – PC lab* 

(*)= must have card access

The easiest method is to get in the habit of using an external hard drive or flash drive and saving your files directly to it. This allows you to plug into any computer and access your files.

An alternate option is to use Google Drive. You can either manually upload your files to Google Drive from your personal computer or utilize an auto-update feature in Google called Drive File Stream.

The former option  would mean you manually upload your content to Google Drive so you can later download the content from Google Drive once you’ve logged onto a Agnes computer. NOTE: If you make any changes to the file on an Agnes computer, you’ll have to manually upload the updated file to your Google Drive.

The latter option of Drive File Stream enables you to work on your Drive files on your personal PC directly so you can download them from the Google Drive cloud when you’re using an Agnes computer. NOTE: If you make any changes to the file on an Agnes computer, you’ll have to manually upload the updated file to your Google Drive. Here’s what Google says about Drive File Stream:

Get started with Drive File Stream

You can find and open your files from Google Drive on your personal computer with Drive File Stream. You can:

    • Save specific files and folders offline, including shared drives.
    • View and organize your files in your computer’s file system without using storage space.
    • Open files on your computer.

When you use Drive File Stream, you will install a folder on your desktop, but when you save them to the designated folder they will automatically update in your Drive files. 

To install this feature on your personal computer, log into your ASC Google account, go to Drive. Click on the question mark icon in the top right of the screen and choose help from the dropdown menu that opens. Then in the search box type Drive File Stream to be taken to the information and install page. 

Technically, there’s no such thing as a copyright-free image. All creative works are protected by some form of copyright. While free for anyone to use, even creative works under “Public Domain” are licensed because “Public Domain” is a type of copyright. What you’re really looking for instead of a “copyright free” image is an image where free re-use is permissible under the associated copyright. 

We advise students to use a number of websites to easily find free re-use permissible images. These include Unsplash.comCreative CommonsMorguefile, and Google Image Search (see  instructions below for finding re-use permissible images via Google).

Using Google Image Search:

  1. Go to Google Images and enter your search term. At the search results, there should be an option under the search bar titled ‘Tools”.
    screen-shot-2017-09-01-at-1-40-17-pm
  2. Click the option titled “Usage Rights” and click the option “Labeled for commercial use”

screen-shot-2017-09-01-at-1-40-23-pm
screen-shot-2017-09-01-at-1-40-41-pm

All pictures listed in this search results are free and re-use permissible and are best for use.

WordPress + Dportfolio FAQs

  • Log in to waypoints by going to agnesscott.org. Your log in credentials should be the same that you use for moodle.
  • Click on ‘My Apps’
  • Click on the wrench icon next to the name of the domain you need a new password for
  • Scroll down to see the Administrator Password field and type in a new password. This can be the same as the password you think it was.
  • Then scroll down to click ‘Save All’. This has reset your password which you can enter by going to yourdomain.agnesscott.org/login
  • We recommend you make an appointment with a tutor before attempting this yourself.
  • Visit http://agnesscott.org and log in using your Agnes Scott credentials (the same username and password as your Agnes Scott email)
  • The screen will prompt you to set up your sub-domain. This is like your “home” within the Agnes Scott “neighborhood.” You cannot change this, so pick something you would like to follow you for your whole college career, such as your name.
  • After you choose your sub-domain, you will be taken to the “Review and Checkout” page that contains the Terms of Service. Your terms of service are like your leasing agreement for renting web-space at Agnes Scott.
  • Find Installatron Applications Installer near the bottom of the page and select it
  • Use the search bar to find the WordPress Blog application, then install it
  • Under “Version” you should select Digital Portfolio Template 1
    • Make sure you are choosing to “accept” the license agreement and do not change any current settings to updates
  • Under “Settings” change the administrator username and password to a new unique username and password. This can be different from your Agnes Scott login information.
    • “Limit login attempts” should be changed to “no”
    • Under “Status,” select either faculty, staff, or student
  • Select install to set up your sub-domain with the options you’ve just chosen

WordPress.com has a great guide at https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/view-all/ on the process using the built-in export/import tool. Reclaim Hosting also offer free migrations for any student that signs up for an account with them. Learn more about Reclaim’s free migration service here: https://workshop.reclaimhosting.com/exit-strategies/language/ 

Adobe FAQs

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iMovie FAQs

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